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How we protect your data
Updated April 21, 2026
Security & Privacy
at ClickOff.
We built ClickOff to give people control over their digital footprint. It would be absurd if we didn't hold ourselves to the same standard. Here's what we do, what we don't do, and how you can verify it yourself — with radical transparency instead of NDA-gated attestations.
Our Approach
Transparency beats certifications.
Most privacy companies hide behind SOC 2 badges and NDA-gated audit reports. We believe that's backwards. If we're asking people to trust us with information about themselves, we should be radically open about how we operate — not hide our practices behind paywalls and legal agreements.
Everything on this page is publicly accessible. Our privacy policy is in plain English. Our security practices are documented here in detail. If something isn't clear, email us at security@clickoff.io and we'll answer honestly.
What we do
Encrypt everything
AES-256 encryption for all stored user data. TLS 1.3 for all data in transit. Same standard as enterprise SaaS platforms.
Minimize data collection
We store only what's necessary to fulfill a request. First name, email, and state — nothing more. No SSN. No driver's license. No financial accounts.
Multi-factor authentication
All administrative access to systems requires MFA. Role-based access controls limit who can see what. Access logs retained for 90 days.
Automated backups
Daily encrypted backups with 30-day retention. Disaster recovery plan tested quarterly.
Incident response plan
Documented procedures for suspected breaches. Affected users notified within 72 hours in accordance with GDPR / state privacy law standards.
Regular security reviews
Quarterly internal audits. Annual third-party penetration testing. Responsible disclosure program for independent researchers.
What We Don't Do
The promises we keep by refusing to.
Most privacy policies read like defensive legal disclaimers — "we may do these 47 things with your data." Ours reads like a list of things we refuse to do.
Sell or rent user data
Not to advertisers. Not to data brokers. Not to anyone, ever. Our revenue comes from Shield subscriptions and affiliate partnerships — not from monetizing you.
Share data during "corporate sale"
Some competitor privacy policies include a clause allowing data sharing if the company is acquired. Ours doesn't. Any acquirer must honor the same privacy commitments we make today.
Request sensitive identifiers
We don't ask for your SSN, driver's license number, passport, or financial account information. Our product simply doesn't need them to work.
Track you across the web
We use only first-party analytics (Google Analytics 4, minimal configuration). No third-party tracking pixels. No cross-site retargeting. No behavioral advertising cookies.
Use dark patterns
No retention calls when you cancel. No "are you sure?" guilt prompts. No confirmshaming. The cancel button looks like a cancel button.
Hide behind legalese
Our privacy policy is written in plain English. When we update it, we document what changed. No stealth modifications, no dense footnotes.
Vs. the Industry
How we compare to DeleteMe.
DeleteMe is a well-known, legitimate privacy service that charges $129/year. They have SOC 2 Type 2 certification (2021) and recently achieved ISO 27001:2022 (2026). These are real credentials with real costs. Here's the honest comparison:
TLS 1.2+ in transit
Yes (1.2)
Yes (1.3)
MFA for admin access
Yes
Yes
Public security documentation
Yes (some)
Yes (full)
SOC 2 Type 2 attestation
Yes (since 2021)
In progress (Q4 2026)
ISO 27001 certification
Yes (2026)
No
SOC 2 report requires NDA
Yes
N/A (we'll publish publicly)
"Corporate sale" data-sharing clause
Yes (flagged by privacy experts)
No
Client-side / zero-knowledge
No
No (same as DeleteMe)
Price per year
$129
$49 (62% less)
The honest take: DeleteMe has more certifications than us. Those certifications cost real money and reflect real rigor — we respect them. But certifications are one signal of trustworthiness, not the only one. We argue that public documentation + no "corporate sale" clause + radical transparency offers a different kind of credibility, built on openness rather than gated attestation.
We're also pursuing SOC 2 Type 2 — just not before we have the revenue base to justify the $30K+ cost of a proper audit. That's the honest trade-off we're making.
Responsible Disclosure
Found a vulnerability? Tell us.
We welcome reports from security researchers and independent parties. If you've identified a security issue — whether it's a technical vulnerability, a privacy concern, or a gap between what this page claims and how we actually operate — we want to know.
How to report:
- Email security@clickoff.io with details. Include steps to reproduce if applicable.
- We acknowledge reports within 48 hours.
- We investigate and respond substantively within 7 days.
- We do not pursue legal action against good-faith security researchers who follow responsible disclosure practices.
We don't yet have a formal bug bounty program, but we recognize meaningful security contributions publicly (with your permission) and, where appropriate, offer compensation for critical findings.